Performance Management

Fully managed IT, tailored to your business.

Complete technology management and support, with Four Winds Performance Management we serve as your very own in-house IT department, supporting all your technology needs. Our team will help guide you through important technology decisions to reduce spending, improve overall network security, and increase workplace productivity. Work with confidence knowing your technology is being managed by a team of experts. 

 

 

How Performance Management Helps Your Business

proactive, not reactive, approach to your technology. 

With Four Winds Performance Management  you have a team of highly trained network engineers actively monitoring your company's IT infrastructure and addressing issues before they materialize. Why waste time fixing a problem when you can simply avoid it altogether? Here is some of what you can expect when our team is monitoring your network:

  • State-of-the-art monitoring to identify & remediate issues before they negatively impact your business. 
  • Continuous network improvement to optimize technology and increase employee productivity.
  • Reduced spending by identifying and eliminating unutilized software and out of date hardware.
  • Real time diagnosis and resolution of issues that would otherwise separate you from your critical business applications and data.

Performance Management for Any Situation

How do you know if Performance Management is right for your organization? Whether you currently have internal IT, outsource to a 3rd party, or have no IT at all we can help:

You Don't Have Internal IT

Technology plays too crucial a role in your daily business operations to be an afterthought. Whether you’ve gotten by without any dedicated IT staff or with someone wearing the ‘IT hat’, there will come a time when you need professional support.  Performance  Management is your one stop shop when it comes to managing all your IT needs under one umbrella and at a fraction of the cost of hiring internal staff. 

You Have Internal IT

Performance Management bolsters the capabilities of your internal IT staff. We can provide support when it comes to handling the day to day troubleshooting and problem remediation allowing your team to focus on larger projects, or vice versa, our team can assist when it comes to large IT initiatives like cloud migrations and new software deployment, while your staff handles daily tasks. Our team’s broad skillset can also help you tap into other technologies without additional staff and training. 

You Outsource Your IT

We aren’t like other managed service providers. When you work with Four Winds you aren’t locked into a multi-year contract, we work to earn your business every single day and, unlike the competition, all support calls are answered by live engineers, not auto-attendants and receptionists, who can assist in real-time. Give us a call, 941-315-2380, and see for yourself!


What's Included in Performance Management?

When it comes to your network there are some basic services that we believe are essential to managing your network and are included in every one of our performance management solutions, such as: 

Backups

Backing up critical systems and data is vital when it comes to disaster recovery, avoiding ransomware, and speedy file recovery in the event of accidental deletion (we've all done it). Data backups provide a secure and easy-to-manage backups solution that can protect everything from servers and workstations to email and locally saved documents. 

Cloud Solutions

More businesses are turning to the cloud when it comes to storage, application hosting, and reducing the overall need for hardware and maintenance. Our team can assist when it comes to cloud buildouts, migrations, and management of existing cloud environments. 

Compliance

Industries governed by regulatory compliance(healthcare, education, etc.)requireorganizations to maintaincertain standards when it comes to data security.  We assist when it comes to audits, we review your company for any gaps in your environment, and remediate by implementing security measures and policies to ensure you maintain compliance and avoid costly fines.

DNS Filtering

Domain Name System filtering can help block malicious sites and emails. Sometimes required when it comes to maintaining industry compliance, DNS filtering adds another layer to your network security and helps protect your employees and company from a data breach. 

Failover

Keep your business running through internet and power outages with UPS battery backups, secondary internet circuits and other disaster recovery solutions. Our team can help advise, implement, and manage a variety of failover solutions to eliminate downtime.

Mobile Device Management

Today, virtually every employee has a smart phone and will typically use it to access certain work applications, most commonly email. These devices are not company property but could potentially provide access to sensitive company information if hacked or stolen. Mobile management is crucial to protecting your company's important data. 

vCIO
A chief information officer is responsible for overseeing a company's entire IT infrastructure. With our vCIO package our teams acts as your virtual CIO, attending company meetings, aligning technology with long term goals, coordinating 3rd party vendor relations, and more.
VoIP

Voice over IP, essentially phones utilizing internet instead of traditional wire and PBX. VoIP phones are cost effective, can integrate with CRM and other database systems, and support a remote/mobile workforce. We work with a number of VoIP providers and can help select the best solution to fit your business’s needs. 

WiFi

The ability to wirelessly connect to the internet can do wonders for a business by reducing the need for extensive infrastructure buildout and allowing for a more mobile friendly and collaborative workspace. Our team can assist when it comes to implementing a new WiFi network or expanding, troubleshooting, and managing an existing network.

And More...

If you have something specific you need help with, we want to know about it. We are out-of-the-box thinkers and love taking on new challenges. 

learn more about performance management 

Two Ways to Pay

When it comes to managing your network there will be times when action is required to remediate issues that fall outside the scope of ongoing monitoring and maintenance. These are considered billable events and our team of network engineers are available to provide quick resolution offering two ways to pay:

Basic

(Pay As You Go) 

Only pay for support when you need it. You and your staff can call us when you need us and will be billed incrementally for repairs and support services that fall outside of standard monitoring, updating, and patching. 

Unlimited 

(Flat Fee)

With our unlimited support package you pay a one time monthly fee that covers any and all support calls for the entire month to make for a simple, predictable budget. Projects are not included and would be billed separately.


The Four Winds Difference

We separate ourselves from other technology and managed service providers because when it comes to your technology you deserve the best, which is why we pride ourselves on:  

  • No Auto Attendants – We get it. If you’re calling IT support, something is broken, and you need it fixed, that is why when you call Four Winds your calls are answered by live network engineers who can provide immediate troubleshooting & repair in emergency situations. 
  • No Long-Term Contracts – We are committed to IT excellence and are happy to prove it every day. We don’t lock you into long-term, multi-year contracts like our competitors. If we aren’t holding up our end of the bargain, we don’t deserve your business. It's that simple.
  • Vendor Agnostic At Four Winds we aren't interested in reselling hardware. We partner with a variety of world class providers so we can accommodate any situation and technology. The only goal is pairing you with the best solution based on your needs and budget.

 


The Four Winds Approach

At Four Winds we understand that every business is inherently different which is why we take the time to customize every one of our solutions, so they better cater to the specific needs of your business. Our approach is simple yet effective:


Plan

We begin with an upfront meeting to better understand your overall business, budget, and plans for the future. This phase is crucial when it comes designing a solution that both accommodates your immediate needs and can easily scale with your business.

Design

There is no such thing as one size fit all when it comes to technology. We work with you to better understand how your employees’ function on a daily basis and identify any business critical applications and tools to create a solution that accommodates your specific needs and budget.

Implement

Our team of experienced engineers deploy your solution ensuring any new hardware or software is optimized for your environment. When it comes to maintaining your solution we provide a range of comprehensive support services including but not limited to 24/7 monitoring, remote support, and onsite troubleshooting.


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