Performance Management

Fully managed IT, tailored to your business.

Complete technology management and support, with Four Winds Performance Management we serve as your very own in-house IT department, supporting all your technology needs. Our team will help guide you through important technology decisions to reduce spending, improve overall network security, and increase workplace productivity. Work with confidence knowing your technology is being managed by a team of experts.

How Performance Management Helps Your Business

A proactive, not reactive, approach to your technology.

Why waste time fixing a problem when you can simply avoid it altogether? Here is some of what you can expect when our team is monitoring your network:

State-of-the-art monitoring

We identify & remediate issues before they negatively impact your business.

Continuous network improvement

Optimize technology and increase employee productivity.

Reduced spending

We identify and eliminate unutilized software and out of date hardware.

Real time diagnosis and resolution

We spot issues that would otherwise separate you from your critical business applications and data.

Don't Have Internal IT?

Technology plays too crucial a role in your daily business operations to be an afterthought. Whether you’ve gotten by without any dedicated IT staff or with someone wearing the ‘IT hat’, there will come a time when you need professional support. Performance Management is your one stop shop when it comes to managing all your IT needs under one umbrella and at a fraction of the cost of hiring internal staff.

You Have Internal IT

Performance Management bolsters the capabilities of your internal IT staff. We can provide support when it comes to handling the day to day troubleshooting and problem remediation allowing your team to focus on larger projects, or vice versa, our team can assist when it comes to large IT initiatives like cloud migrations and new software deployment, while your staff handles daily tasks. Our team’s broad skillset can also help you tap into other technologies without additional staff and training.

You Outsource Your IT

We aren’t like other managed service providers. When you work with Four Winds you aren’t locked into a multi-year contract, we work to earn your business every single day and, unlike the competition, all support calls are answered by live engineers, not auto-attendants and receptionists, who can assist in real-time. Give us a call, 941-315-2380, and see for yourself!

What's Included in Performance Management?

When it comes to your network there are some basic services that we believe are essential to managing your network and are included in every one of our performance management solutions, such as...

Two Ways to Pay

When managing your network there will be times when action is required to remediate issues that fall outside the scope of ongoing monitoring and maintenance. These are considered billable events and our team of network engineers are available to provide quick resolution offering two ways to pay:

Pay As You Go

Basic

For The Small Things

Only pay for support when you need it. You and your staff can call us when you need us and will be billed incrementally for repairs and support services that fall outside of standard monitoring, updating, and patching.

This is the one you want.

Flat Fee

Unlimited

For Those Who Need a Little More

With our unlimited support package you pay a one time monthly fee that covers any and all support calls for the entire month to make for a simple, predictable budget. Projects are not included and would be billed separately.

Customize Your Solution

When it comes to managing a company's IT there is no such thing as a 'one size fit all' solution. Below are some of the additional services we offer to better customize Performance Management to fit your unique needs:

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Backups

Backing up critical systems and data is vital when it comes to disaster recovery, avoiding ransomware, and speedy file recovery in the event of accidental deletion (we've all done it). Data backups provide a secure and easy-to-manage backups solution that can protect everything from servers and workstations to email and locally saved documents.

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Cloud Solutions

More businesses are turning to the cloud when it comes to storage, application hosting, and reducing the overall need for hardware and maintenance. Our team can assist when it comes to cloud buildouts, migrations, and management of existing cloud environments.

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Compliance

Industries governed by regulatory compliance (healthcare, education, etc.) require organizations to maintain certain standards when it comes to data security.  We assist when it comes to audits, we review your company for any gaps in your environment, and remediate by implementing security measures and policies to ensure you maintain compliance and avoid costly fines.

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DNS Filtering

Domain Name System filtering can help block malicious sites and emails. Sometimes required when it comes to maintaining industry compliance, DNS filtering adds another layer to your network security and helps protect your employees and company from a data breach.

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Failover

Keep your business running through internet and power outages with UPS battery backups, secondary internet circuits and other disaster recovery solutions. Our team can help advise, implement, and manage a variety of failover solutions to eliminate downtime.

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Mobile Device Management

Today, virtually every employee has a smart phone and will typically use it to access certain work applications, most commonly email. These devices are not company property but could potentially provide access to sensitive company information if hacked or stolen. Mobile management is crucial to protecting your company's important data.

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vCIO

A chief information officer is responsible for overseeing a company's entire IT infrastructure. With our vCIO package our teams acts as your virtual CIO, attending company meetings, aligning technology with long term goals, coordinating 3rd party vendor relations, and more.

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VoIP

Voice over IP, essentially phones utilizing internet instead of traditional wire and PBX. VoIP phones are cost effective, can integrate with CRM and other database systems, and support a remote/mobile workforce. We work with a number of VoIP providers and can help select the best solution to fit your business’s needs.

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WiFi

The ability to wirelessly connect to the internet can do wonders for a business by reducing the need for extensive infrastructure buildout and allowing for a more mobile friendly and collaborative workspace. Our team can assist when it comes to implementing a new WiFi network or expanding, troubleshooting, and managing an existing network.

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And More...